NOTICE OF PRIVACY
Avant Santé Research Center S.A. Of C.V. (Hereinafter “Avant Santé”), with address in Ave. Lázaro Cardenas Np 500, Col Residencial San Agustin in San Pedro Garza García NL Mexico CP 66260, in compliance with the Federal Law on the Protection of Personal Data in the possession of Individuals Law) and its Regulations, make it your knowledge that collects and treats your personal data for the purposes set forth in this Privacy Notice.
Avant Santé collects your personal data directly by electronic means either by email and / or by telephone, and indirectly by means of transfers made by your subsidiaries and / or third parties.
The personal data we collect directly and indirectly, refer to your full name, address, home, work and cell phones, email and occupation, as well as patrimonial or financial data. We undertake that all the data obtained will be treated under the strictest security measures to guarantee their confidentiality.
Your personal information will be used exclusively to follow up on comments, inquiries, complaints and claims that you present in relation to our products and services, maintain statistical and administrative controls and, where appropriate, for advertising and commercial prospecting purposes. In the event that you do not want your personal information to be processed to receive publicity and offers, you can let us know to our Customer Relations Department at (81) 8248-2200, from Monday to Friday (business days). 8:00 a.m. to 2:00 p.m. and from 4:00 p.m. to 6:00 p.m., or via email at email@example.com
In accordance with article 8 of the Federal Law on the Protection of Personal Data held by Individuals, we require your express consent to the processing of your personal data of a “financial and patrimonial” nature. If you do not express your opposition to the processing of your personal financial and patrimonial data, it will be understood that you give us your express consent to do so. In any case, we undertake not to treat this data for purposes other than those indicated in this Privacy Notice, except in the case of exceptions provided for in article 37 of the Federal Law on the Protection of Personal Data held by Individuals.
We inform you that your personal data can be transferred by Avant Santé and treated inside and outside the country to persons other than this company. In that sense, your information may be shared with our business units, to follow up the comments, queries, complaints and claims you present, as well as to maintain administrative and statistical controls. If you do not express your opposition to your personal data being transferred to third parties for these purposes, it will be understood that you give us your consent to do so.
It is important to note that the third parties to whom Avant Santé transfers your personal data are committed in the same terms of this Privacy Notice and comply with the corresponding security and confidentiality measures. In any case, we undertake not to transfer your personal information to third parties without your consent, except in the case of exceptions provided for in article 37 of the Federal Law on the Protection of Personal Data held by Individuals, as well as to perform this Transfer in the terms established by that Law.
Whenever the processing and transfer of your personal data is indispensable to fulfill the purposes set forth in this Privacy Notice, your limitation may prevent us from complying with them and provide you with the quality services that you expect from us.
You have the right to access your personal data that we already possess the details of your treatment, as well as to rectify them in case they are inaccurate or incomplete, or cancel them when you consider that they are not required for any of the purposes indicated in this Notice Of Privacy; Are being used for non-consensual purposes or have terminated the contractual or service relationship, or oppose the treatment of the same for specific purposes.
For the exercise of the aforementioned, you must submit the respective application to our Customer Relations Department, which is in charge of document management and personal data of Avant Santé. You can contact our Customer Relations Department at (81) 8248-2200, Monday through Friday (business days) from 8:00 a.m. to 2:00 p.m. and 4:00 p.m. to 6:00 p.m., or through the Email firstname.lastname@example.org
The application you submit for the year must indicate your name and the address or e-mail where you want to receive all the information related to the process, besides being accompanied by the document (s) with which your identity or the personality of Your legal representative. Likewise, we would be grateful to include a clear and precise description of the data in respect of which one seeks to exercise any of the rights and any other element that allows us to identify or locate the personal data in question. In the case of “rectification” of your personal data, you must also tell us what is the exact modification you are looking for and submit the documentation supporting the request.
We ask that you consider that for your protection and benefit, we may request additional documentation that allows us to fully identify the data that you wish to access, rectify and / or cancel, or those in respect of which you wish to object to your treatment. We also inform you that it is possible that Avant Santé can not cancel or block your personal data in accordance with the provisions of the Federal Law on the Protection of Personal Data held by Individuals and its Regulations.
Once your completed and properly integrated application has been received, our Customer Relations Department will communicate the corresponding response within a maximum period of 20 business days. If it proves appropriate, within the next 15 days you can make your requested right effective. In the event that Avant Santé must deliver documentation as a result of the right exercised, it will do so through copies that will be sent to you by e-mail or delivered to the address that you have indicated in your application within the aforementioned deadline. While the exercise of and the delivery of information is free, Avant Santé reserves the right to charge shipping costs and costs of photocopying.
You may at any time revoke the consent you have given us to totally or partially prevent the processing of your personal data, in the understanding that these are necessary for the purposes described above and their limitation could make it difficult for us to fulfill the purposes for which We collect and provide the services you expect from us.
In case you wish to revoke your consent to the processing of your personal data, you must submit your request to the Customer Relations Department accompanied by a copy of your official identification to prove that you are the holder of the personal data (if applicable, the Accreditation of its legal representative), and indicate the e-mail or address that you wish to receive the information related to the procedure, a clear and precise description of the personal data in respect of which you need to revoke your consent and the data that allow us to notify you The resolution relayed to your request. Our Customer Relations Department will notify you of the decision to be taken on your request within 15 working days of submitting your request, provided that the request is complete and properly integrated.
At any time Avant Santé may make modifications or updates to this Privacy Notice for the attention of legislative news, internal policies or new requirements for the administration of complaints and claims of customers.
Monterrey N.L., April 15, 2017 (Last update).